The Buzz with ACT-IAC
Welcome to The Buzz with ACT-IAC – your source for the hot topics and top issues affecting the federal technology market. Join us each week to hear insights from government and industry leaders, stay informed on the topics facing government, gain access to thought leadership and valuable reports. Subscribe to follow us on your favorite podcast platform.
Podcasting since 2021 • 208 episodes
The Buzz with ACT-IAC
Latest Episodes
Leadership at Scale: Gary Washington on Modernizing Federal IT and Managing Change
Proud to have Gary Washington on today's show. He is a former Air Force member, longtime federal IT leader, and former USDA CIO (eight years), now Chief Strategy Officer at ACT-IAC. Washington recounts his career across agencies including Treas...
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27:41
ICYMI: Unifying Data to Build Customer Profiles
A panel discussion from CX Summit event, on unifying customer data to deliver seamless service across channels. Panelists describe diverse customers and the consequences of siloed data, including repeated identity verification, poor experiences...
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38:53
ICYMI: The Role of Humans in an Increasingly AI-Centric Service World
CX Summit panel discussion on the role of humans in AI-driven service delivery, defining “human in the loop” (active review in workflows) versus “human on the loop” (oversight and intervention when flagged). Panelist also discuss adoption appro...
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51:59
Closing the Gap Between Curiosity and ROI: AI Training Series
Stephanie Hubka, founder of Protos Learning, who has spent 20 years designing human-centered learning strategies and has trained leaders in 50+ countries, is working with ACT-IAC on the business value of AI training for non-technical leaders. H...
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44:28
Government Contracting Success: Shak McCants on Leadership
Shak McCants, the newly appointed 2027 Voyagers Chair and CEO of MacMore. Shak shares her inspiring journey from a part-time office manager to CEO, emphasizing the importance of mentorship, hard work, and a commitment to people. She discusses h...
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37:54