While emerging technologies like Robotic Process Automation, 5G, and Quantum Computing may capture our imaginations (and headlines), there is more to digital transformation than buying a shiny new toy.
As a new case study from ACT-IAC's ITMM Community of Interest details, digital transformation is about more than the tools we use, but rather the people who build, use, and maintain the tools, and the larger systems that exist outside of the technology. It means considering the context in which a new digital tool is used to fulfill an organization's mission.
This week, The Buzz is joined first by the paper's authors to discuss their findings. Afterwards, listeners will hear from different members of the government IT community about what digital transformation has meant to them.
Authors:
Erika Flora - President and CEO of Beyond20
Alison O' Mara - Innovation Adoption Lead at the GSA's Centers of Excellence
Jeannette Bruno - Innovation Adoption Lead at the GSA's Centers of Excellence
ITMM COI Speakers:
Eddie Hartwig - Deputy Administrator at USDS
Sarah Hall - User experience Practice Lead,Office of Innovation and Technology, City of Philadelphia
Darryl Peek - Head of Federal Strategic Partnerships, Google
Anthony Rogers - Director of Technology Transformation Services, State of Michigan
The Paper: Digital Transformation: Industry and Agency Best Practices and Lessons Learned
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Intro/Outro Music: Focal Point/Young Community
Courtesy of Epidemic Sound