The Buzz with ACT-IAC
Welcome to The Buzz with ACT-IAC – your source for the hot topics and top issues affecting the federal technology market. Join us each week to hear insights from government and industry leaders, stay informed on the topics facing government, gain access to thought leadership and valuable reports. Subscribe to follow us on your favorite podcast platform.
Podcasting since 2021 • 167 episodes
The Buzz with ACT-IAC
Latest Episodes
Exploring the Integrated Value Network
The Integrated Value Network (IVN), a transformative tool for effective governance. Joined by guests Basil White, a senior informaticist, and Beth Martin, a user experience and digital services expert, the discussion highlights the significance...
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47:23
Innovators Unite: ET&I Conference Highlights Part 2
We are still live at the Emerging Tech and Innovation Conference, talking with amazing folks, like, Elizabeth McNamara, Health IT Innovation Officer at Next Phase Solutions Services, Virginia Huth a 30-year civil servant who is now CEO of Vanal...
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23:21
Innovators Unite: ET&I Conference Highlights Part 1
In this episode of The Buzz, we broadcast live from the 2025 Emerging Tech and Innovation Conference, featuring exclusive interviews with industry leaders like Destinie Harris from Maximus, Jeff Mercurio from OnPoint Consulting, and Ratima Kata...
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22:08
ICYMI: Top Strategies from Leading Private Sector Contact Centers
*NEW EDIT* In this episode, panelists from industry share their strategies and experiences for improving contact center operations. The session is moderated by Crystal Philcox, a former federal executive at GSA and IRS. Topics discussed include...
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41:48
ICYMI: Contact Center Case Studies - Governments Learn Best from Other Governments
In this episode, panelists from various government sectors discuss the critical importance of contact centers and share their experiences, challenges, and strategies for improving service delivery. The discussion includes insights into the role...
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36:59