ICYMI: Digital Transformation Strides Driving Citizen Experience in Government Artwork

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The Buzz with ACT-IAC

ICYMI: Digital Transformation Strides Driving Citizen Experience in Government

April 16, 2024 • Episode 143

This week, The Buzz presents a session from ACT-IAC's 2024 Digital Transformation Summit.

This panel of fedtech experts discusses the progress they have made in their respective agencies to leverage digital transformation to enhance the citizen experience, focusing on policy and process impediments that can derail progress and how to overcome them.

Panelists:

Andrea Fletcher - Chief Digital Strategy Officer, Centers for Medicare and Medicaid Services
Raymond Holder - .VP of Digital Growth, Maximus
Beth Martin - Digital Services Expert, OPM
Raj Iyer (Moderator) - Global Head of Public Sector, ServiceNow

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Intro/Outro Music: See a Brighter Day/Gloria Tells
Courtesy of Epidemic Sound

(Episodes 1-159: Intro/Outro Music: Focal Point/Young Community
Courtesy of Epidemic Sound)